Creative Problem Solving


Earn 1 CPD Point with this Resource

How can I improve my problem-solving skills? What is creative problem-solving? How can I use creative thinking to solve problems?

Being an effective manager involves being an effective problem-solver. In their rush to solve problems the tendency for managers is to try and create solutions without first determining the real problem to be solved and its causes. The result? A solution that does not properly address the problem. No wonder many managers often ask the above questions. This resource brings together a rigorous problem-solving process with creative/innovative thinking skills to create a powerful creative problem-solving approach.

You will be able to use a six step process covering;

  1. Analysis of the current situation
  2. Definition of a preferred future situation
  3. Identification of obstacles to address
  4. Generation of ideas to overcome obstacles
  5. Selection and fine tuning of ideas
  6. Creation of an Action Plan

Included in the six step process you will learn how to use creative/innovative thinking skills as part of your solution seeking process. You will also be able to use a Personal Development Plan to grow your skills in this vitally important area.


  • Being able to identify the root cause of problems.
  • Using a rigorous process to get the best solutions to problems.
  • Incorporating creative/innovative thinking into the process. 
  • Speeding up the problem-solving process.
  • Improving results more quickly.
  • Being more effective as a manager