Managers are appointed by their organisations to get results through the people they manage. To do this they must be able to set and agree objectives, plan the use of resources, employ systems and processes that provide key information, implement plans and assess results. They need to be team builders and people growers. To be really effective they should enjoy working with people, be empathetic and supportive.They should avoid micro-management and be able to delegate with confidence. They should be effective communicators and relationship builders. They should be able to use a management style appropriate to the situation and people involved in it. They need all the above skills and more. Our courses and resources will provide them.