Managing Difficult Employees
Earn 1 CPD Point with this Resource
How should I manage different employee types? How should I manage a difficult employee? How should I tackle a disruptive staff member? If you are looking for answers to these questions then this resource is for you!
The content provides a detailed description of eight different employee types who can be difficult to manage. We call them;
- The Aggressive.
- The Apparently Concerned.
- The Appeaser.
- The Aggravator.
- The Agenda Owner.
- The Aggrieved.
- The Arrogant.
- The Attention Seeker.
You will discover each one's basic stance, the behaviours they exhibit, what you need to avoid doing as a manager when handling each one, the basic stance you need to adopt,and the behaviours/skills you need to use in managing each one effectively. By completing a questionnaire you will be able to identify the type of employees you have. Finally you will be able to complete a development plan to develop your skills in handling difficult employees together with ideas on development activities you can use.Never again need you struggle to manage difficult employees.
- Being confident in handling difficult people in your team.
- Being competent in the use of behaviours and skills needed to manage different employee types.
- Reducing time spent on handling challenging employee attitudes.
- Improving the results of your team.
- Developing further your skills in this vitally important area of people management.