Counselling in the workplace
Counselling in the work-place has a dual purpose – ensuring the psychological well-being of the employee and delivering required employee performance for the organisation. For the manager this requires skills of providing constructive employee feedback and non-directive problem-solving. Behind all successful work-place counselling is the underlying truth that the best performances are willingly given. They are given by those whose emotional needs are met and who experience a high level of psychological contract with their employers. Work-place counselling requires insight, knowledge, processes, and skills and it is these key capabilities which are covered in this document. If you need to know how to make a start at workplace counselling, or you wish to develop your abilities in this area, then this document will show you how.