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Performance Management Role-Plays

Performance Management Role-Plays

This 40 page document contains 20 Performance Management Role-Plays which include the challenges of: -Tackling under performance -Need for attitude change -Resistance to change -Need for co-operation/team-working -Handling unacceptable behaviours -Managing absenteeism -Handling personal problems (of employee) The role-plays bring to life any training session on coaching, counselling and performance improvement generally.


Trainer Guidelines together with Manager, Employee and Observer Briefs covering ten different Performance Management Role-Plays. Comprehensive instructions to conduct the role-plays are provided as well as planning and feedback sheets for those undertaking Manager, Employee and Observer Roles. A great package of challenging performance management scenarios based on the following functions: - Office Services - Marketing Department - Purchasing Department - Sales Administration - Tele-Sales - Receptionist - IT Development Department - Export Department - Mail Department - Audit Department

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